For the first time in my entire life, I ever scold a Manager, at my workplace. He has been acting strangely these days. As in, whenever there's a reason or not, he puts up an angry face. This makes the rest of the colleagues having difficult time to do our work. Where on earth have people being angry for nothing or over trivial things for 24/7?! Wah lao! Not afraid of getting high blood pressure meh?! Be careful one day become "Bao Xue Kuan!" He likes to preach one thing and do the other. My colleagues and I are very frustrated about this!
Just yesterday around lunch time, it was again, another busy day and crowds keep streaming in to order their food. This is what happens that makes me angry:
We usually place customer's orders, especially for Salads, either in a bowl or plate. Depending on the potion that the customer order. I am always running the salad side. If a customer order 1 type of salad, we only place in a bowl for them. If they are two types or more, it will be place in a plate. A few months ago, when there was another part-timer with me, there was a time when there's no bowl and the queue is quite long. I have no time to rush into the kitchen to get the bowl. So I use a plate to serve instead. When my Manager saw it, he gave me a great scolding IN FRONT OF MY COLLEAGUES AND CUSTOMERS. Asking me why didn't I run to the kitchen to get it? Okay....Maybe it's my fault. So I didn't argue further and only apologise.
Yesterday, the same thing happen. This time, there are two new part timers in our team. I then instruct the new boy to rush to the kitchen to get the bowls which have been washed. He did as he told but when he was inside, I was there too. Do you know what my Manager told him? He said this TRICE,"Aiyah! No bowl then use plate lah!" I was very angry at his words but said nothing. The boy was scared when he saw my look(somehow people seems to know that I am angry even though I didn't said a word) I then went out to clear the tables. While I was clearing, I deliberately shout to my colleagues when they ask me to cool down,"I will confirm settle with him over this!!! KNS!!! What the hell!!!" After that, I went in and slam the tray onto the table and confront my Manager about what he told the boy's instruction just now. He seems shock by my reaction but I was also surprise on how he reacted next. I half-expect him to scold me or at least shout at me or saying about my attitude or whatever but he DIDN'T. Instead, surprisingly, he calmly told me why he done what he did. Then compare about the current incident to the one I am referring to. He also told me a lot of things that make me shut up in the end. He then ask me this in a extremely calm manner,"Does that satisfy your question now?" I said nothing but went out to join my colleagues to serve the customers. He also read my mind,"I know lah. You are saying me bias right? But then you cannot blame me because certain things don't work mah! I am not bias ok?!(ya right!) Sometimes we are really frustrated of what you have done too" But the expression he gave me when I scold him, is something I had never seen before. I don't know how to explain that expression. It's something like, confuse, surprise and shock mix into one.
When my colleagues knew about this incident, the oldest worker(work in the company for more than 5 years) until the newbie colleagues, said that what I have done to the Manager, is something no one else dares to do it - confronting the Manager. I am a very straight-forward person and perhaps suppressing my thoughts for some time also plays a part of how I react. I do not know whether what I did was right or wrong but at least I get my point across and luckily my manager understand what I am trying to say. In the end, he ask me to come to work at 10am today, which is one hour after my scheduled time. I do not know how to express myself well in words and especially reaction. So I am not really prepared what's going to happen or come next. Just have to watch my steps from now on.
I shall end here for now. Will blog again some other time.
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