Monday, January 29, 2007

OJT

Took a taxi from Bugis to New World Centre cos I don't know the way there. I was the 2nd person to reach that place. The Store Manager then showed us where to put our bags. After that we were told to stay in a room. My nose then bleed again! 2nd time le! Yesterday evening it bleed then now, just after seeing the teacher, it bleed! I just hope that the teacher don't think otherwise. I then went to the ladies to wash up. The bleeding didn't stop but got worst instead. First time have blood cot too! Don't know is it good or bad? Please don't ask me to see a doctor! No money to see doctor! When I think I am okay a little, I then went back and saw a lot more candidates there other than the girl and me.

The Manager then brief us on our attires. Luckily the Agent already told me beforehand on what to wear. She then continue to teach us on how to serve and greet the customers. She also teach us what types of food should be pack with what types. After that she then bring us to do practical hands-on cashier work. Different stores operate using different cashier. Luckily the cashier I will be using will be easy to operate.

The difficult part is the code. KNS! I hate to memorize codes! She also explains that for those short-term memory or those who have poor memory, it is best that you know how you can remember things in what kinda way. She made me key in a particular item code repeatedly and she said that usually this method works for short-term memories employees. After that she teach us the different type of cards that we will come across and how to process them. There is one particular card I am very irritate about but I just pray and wish that I won't come across that particular card! Cos the processing is very troublesome..no is EXTREMELY troublesome! Only that particular card processing system irritates me! Other than that, the rest is okay.

We were then given a 20 minutes tea-break and I went for a drink with a Philippine girl. She sticks to me all the time throughout the training course and I don't know why. The rest ignore me. Anyway, since we are posting to different outlets, I don't see the need to interact with them much. The Philippine girl is a slow learner. Same as me but her memory is also poorer than me. Maybe because of her age...She is way older than me, in case all of you are wondering. So..I really don't understand why she likes to stick to me throughout the day?

After that we then do hands-on cashiering work again and this time, I forgot all the codes! The Manager then said 2 numbers at first and I key in accordingly but again I forgot the rest. She then said another number and I manage to figure out the rest. Haiz..need to practice more. The Manager has no problem teaching the rest but when it comes to the Philippine girl, she gets fed-up and very annoyed with her cos she keep on forgetting what to key in and keep referring to the board for the codes. The Manager then told one of the girls to erase off the codes and ask the Philippine girl to key on her own. She couldn't remember any of the codes even keying the SAME code repeatedly! One of the Malay girls then told the Manager to relax. I then told the Manager that I remember only 2 of the codes(out of 4)but I always get mix-up especially if the codes are identical.

After that she continue to show us other cards and how to go on processing them. Wah! Teach so many things in a day! After that we were given an hour lunch-break and she told us if we are free after lunch and still have time, we can go and observe how the cashier pack the items. I followed the rest to MacDonald's to eat cos that's the nearest place to have lunch. Again, the Philippine girl stick to me like glue. Argh!!! Help!!! I finish the food quite fast and I told the rest that I wanted to see how the cashier go about on their work and I left. The Philippine girl seems unhappy.

I then took a packet of sweets and queue behind a customer and watch how the cashier pack the items. I was very surprise that the way she pack was wrong! But then when I saw the word "Trainee" on her name tag, I didn't say anything. Maybe she didn't know or she could have forgotten the packing procedures. The Philippine girl stood behind me and suddenly ask,"Hey! You are here! I was looking for you!" I smiled at her and said,"Ya, I am watching how she pack" but in my mind, I was screaming,"HELP!!! Why you only follow me?!" I quickly paid for the sweets and left. The girl kept following me everywhere I go..and I really mean EVERYWHERE!(Including the ladies). For the remaining 45 minutes, she kept following me and I cannot do anything on my own. KNS!!!

After we came back from lunch, we continue with the cashiering training. We were then told that the training is a day and not 2 days as stated. o.O?! But is okay cos at least I can get a day rest and also I can use the remaining 1 day as rest and I could also go down to the workplace to copy the item codes and memorize them hopefully by hard before I start work.

We were dismiss at 5pm instead of 5.30pm. After that I quickly go off after having my time-sheet signed cos I don't want that girl to follow me! She caught up with me and ask,"How do you go home? By Bus or Taxi?" Cos there was no MRT station around. I told her that I don't know and she said that she could follow me to go home if I am using the same route with her. I then smile and said I may not be going the way she goes and quickly bids her goodbye when she is using her hand phone to call her husband.

Had a tiring day and a stressful day. Partly because of the codes and the processing of the cards. I think I have to end here for now. Will blog again some other time...

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